New Year’s Resolutions in Action: Foodie Post No.1

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Sunday brunch: An American ritual unsurpassed by many weekend activities from my hometown of Essex, England. Those days were mostly spent indoors, snuggled around a wall-mounted radiator watching re-runs of Ab. Fab. and Eastenders marathons. There were tasty treats involved, … Continue reading

Five-Step Guide to Social Media Customer Service

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The rules of customer service are simple and finite: –       The customer is always right (even when they’re wrong) –       Always employ a pleasant and concerned attitude –       Work to troubleshoot a situation as soon as possible While these are … Continue reading